testimonials

Hear It From The Source

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team member testimonials
megan_gilliam

A True Joy To Work With

"Jenn Cover is one of the most intelligent and thoughtful leaders that I've had the pleasure of working with. Throughout the past five years, I've seen Jenn operate in several capacities ranging from Project Management to Team Management to Special Projects.

Jenn is eager to take on challenges and trail blaze, building processes and more efficient communications as she goes. I continue to be impressed by her attention to detail and pristine execution.

Her vast knowledge in Google Suite, UX/UI, proprietary CMS, WordPress, and more have all been a huge value-add to the onboarding and project management teams. I've been lucky enough to call on Jenn for several large-scale projects.

Jenn is an excellent teammate and a true joy to work with."

-Megan Gilliam, Director of Onboarding Experience

Beyond Helpful

"Jenn was by far my absolute favorite lead at Madwire. The amount she helped me in those first few months to make me an effective Project Manager was exponential! From dealing with all of the first clients who near every one of them seemed to want a custom site to the clients who decided to send me one text per one small change in the never ending list of revisions, she was able to give me the words, knowledge, and courage to deal with those clients and whatever else my future clients threw at me. She is so knowledgeable and beyond helpful! The day she moved onto the migrations team I was beyond happy for her, but a part of me felt super selfish and did not want her to go!"

- Kaitlyn Taft, Project Manager & Onboarding Consultant

One of the Hardest Working People I Know

"Jenn was my first PM lead on Foxtrot. She offered my so much support starting out and gave me opportunities to grow within the company (websites on WordPress and Shopify). I built up an expansive skill set underneath her and she was always willing and hungry to teach me how to accomplish tasks. As a lead Jenn really looked out for her team and imparted all her knowledge and wisdom. She is always ready to step in to help and is one of the hardest working people I know! Jenn is such an asset to the OC team and always brings up the people around her. I am very thankful to have worked under Jenn, for she is a big reason I am a Lead myself!"

- Kelsey Otley, Lead Advanced Onboarding Manager

Always Reliable

"Jenn is always super helpful, from coming up with a migration strategy for a VIP client to helping out with random tasks or website situations, you're always a reliable teammate. Thankful for you!!"

- Anonymous Teammate

Jenn Saved My Client

"I've had a client whos had major issues with their website for MONTHS (nothing we honestly could do to help her and the client refused to utilize the third party resources I sent and Jenn went out of her way to take a look at everything and her advice ultimately fixed all of their issues.  It wasn't even her client!  I've had both developers and project managers look at these issues and they didn't know how to help.  Her knowledge and expertise saved this client for me and I'm just so grateful!!!"

- Casey Christensen, Marketing Executive

No Matter What, Jenn Is There

"Jenn is not only an amazing human, she's amazing at her job! Jenn is always available to help me out when I ask even though I know she's swamped. No matter what, Jenn is there to walk me through some weird Woo thing I've never heard of, lend an ear when I'm struggling, or give me tips on how to navigate my new role as lead. Jenn's experience, knowledge, and kind heart make her a shining light at Madwire and in life."

- Jonathan Green, Lead Project Manager

jonathan_green

Fabulous

"I have worked with many different leaders in my time at Madwire, and Jenn has remained #1 that entire time. She is absolutely wonderful at providing the right amount of support while still empowering me to find the solution on my own. She is a fabulous coworker, lead, and friend. I am so lucky to know Jenn."

- Darian Wall, Senior Advanced Onboarding Manager

Amazing

"Jenn is amazing to work with.  I've had several accounts with her over the past few months and nothing slips through the cracks with her. I never have to remind her to follow up on any items with the clients and the clients are always in the loop with everything going on."

- Derek Anderson, Marketing Success Manager

10x Above & Beyond

"Jenn came through in such a huge way for me today! I didn't tell her this, but a client she hopped in and helped me today actually with got robbed at gunpoint for 140K in cash recently and was desperately looking for new ways to create revenue to make up for his loss. He is extremely on edge and uncomfortable about life, let alone his business. Jenn literally stepped into what I thought would be a minor task I needed help on - which turned out to be super major task that I really needed help with.  Jenn went 10x above and beyond to help this client.

My favorite part was I never told her why this was so urgent and important, but her help and support was off the charts anyway. She even took time to show me what and why she were doing what she did while I asked a myriad of dumb questions.  I want to thank her so much blessing me with her execution excellence and giving this client a glimmer of hope during a dark time."

- James Giomi, Marketing Success Manager

A Superhero

"Jenn is passionate about the team she leads. She has an endless wealth of knowledge ready to be shared. When in tough situations, Jenn swoops in like the superhero she is and is ready to help and support in any way possible!"

- Adrianne Ridder, Senior Platform Advisor

A Superhero

"Jennifer is amazing. I had a core account call-in that was trying to get into their store on an old site. I was directed to Jennifer. Within 5 minutes she got us the correct login information for the store. INCREDIBLE CUSTOMER SERVICE."

- Enrique Diaz, Marketing Consultant

client testimonials

A Total Rockstar

"Jennifer Cover is a total rock star! She did a major heavy lift updating our extensive and densely written website. I had been updating the site myself for years and the structure lacked continuity and was visually compromised because of it. I was nervous doing a facelift on the site because you never know if another human being will share your artistic vision, but Jennifer and her team hit it out of the park. I and my entire staff are thrilled with the results. Can't wait to show it off to the consumer public! Jennifer also did a fantastic job turning the site over to me with instructions on changes in the platform. I feel ready to take over the reins without breaking her work. I would be happy with her again and recommend her to others."

- Elizabeth C., Small Business Owner / Client

Nothing Short Of Amazing

"My experience with Marketing360 has been nothing short of amazing. They exceeded my expectations. I had the privelege of working with Jenn, who did a phenomenal job. She was very diligent, professional, and produced an amazing website. Thank you Jenn and team! Highly recommended."

- Han W., Small Business Owner / Client

Fantastic To Work With

"Jennifer Cover was fantastic to work with. She was spot on with developing my updated website and a real pro explaining everything. As a small business owner I wish there were more people like her. She is a great representation of your company and great people are hard to find!"

- Dave C., Small Business Owner / Client

Lovely Experience!

"Jennifer Cover was amazing from start till the end! All questions were answered and all concerns addressed. She was very receptive of my critique and delivered an even better product thereafter. I highly recommend Madwire to all business owners. Lovely experience!"

- Gunjan M., Small Business Owner / Client

Professional & Thorough

"Jennifer was professional, thorough, and easy to deal with. I would happily work with them again and I think that is the highest compliment a service provider can receive."

- Paul J., Small Business Owner / Client

I Am Extremely Happy

"After one week, I have a landing page set up for a large event promo that I thought I would end up having to deal with on my own.  Jennifer helped me get everything together fast and did a much better job than I would have if left on my own. I am extremely happy.

As a small two man business, I often feel like we are stabbing in the dark at ideas and approaches, and once once has this team of people made me feel stupid of wrong about my ideas or direction.  They have helped me focus and streamline by asking the right questions and trying to understand what I want. I highly recommend this company."

- Joseph C., Small Business Owner / Client

So Happy

"I am so happy with my new website! I finally have a website that fits us and our product line.  Thank you Jennifer and everyone at Madwire for a beautiful website."

- Leslie C., Small Business Owner / Client

Wonderful Results

"My website design was completed and needless to say, it looks AMAZING! Thank you Jennifer for all of your support and guidance.  You and your team delivered wonderful results. I am so proud."

- Carolina B., Small Business Owner / Client

A Great Experience

"What a great experience it's been working with Jennifer, our website developer lead.  The attention to detail allowed for a quick turnaround and the step by step guidance from one phase to another was a very pleasant experience.  Thank you Jennifer and the Madwire Team."

- Bradford K., Small Business Owner / Client

Responsive & Flexible

"Jennifer is a great designer with a keen eye for detail and for design focused on the end-user experience. She was consistently responsive and flexible when we needed to make subtle changes. She knocked our website design out of the park!"

- Travis S., Small Business Owner / Client

I'm Truly Proud

"Jennifer was a pleasure to work with in the design and creation of my new website. She helped me to conceptualize the function and design I envisioned and more so what my company portrays. After many websites in my career, this is the first I'm truly proud of!"

- Angela T., Small Business Owner / Client